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How to reach Emarsys Finance with corrections, questions, press requests or partnership enquiries, and how long a reply usually takes.
Everything arrives in the same inbox and is read by somebody whose name appears on the articles.
We answer specific questions much faster than general ones, so it is worth a minute of extra typing.
Quote the line you think is wrong and say what it should say instead. That is enough. The editorial policy sets out what happens next, including when a correction gets a visible note.
Most messages get an answer within two working days. Longer questions take longer, and when something needs checking before we can give a straight answer we would rather be slow than wrong.
Use the same address and put the word partnership in the subject line. Please read the commercial links section of the editorial policy first, because it will save both of us a round trip.
There is a line between publishing about personal finance and advising you personally, and we stay on the publishing side of it. That rules out account problems, disputes with third parties, and anything that depends on facts only you can see. See the legal notice.